DongGuan Sonicway Electrical Appliances co.Ltd. is the top- tier professional HDMI network media player manufacture with its own brand CLOUDNETGO.There are over 200 staffer .Including more than 20 engineers in our factory with a monothly capability of 150,000 pcs. Our business philosophy "excellent quality innovative ideas the cloudnetgo global" Welcome to Cloudnetgo HD world.
Q1: Does the device pre-install XBMC?
A1: Yes,all our boxes have preinstalled the lastest XBMC KODI 14.2 /15.2 / 16.0 etc.
and we can also help customers to pre install their own apps or add ons.
Q2:What's the best price?
A2: The best price is according to your order quantity, big order will enjoy big discount.
Q3: What is your MOQ?
A3: No MOQ limits for the standard order.
It's 500pcs for OEM orders (OEM logo printing, manual, and OEM design color box).
Q4: Can I have my own logo or company name to be printed on your products or the package?
A4: Yes. You can print your logo, company name on the products or package, the exact quantity is determined by the exact model. You can also send us the artwork by email in AI or CorelDraw format. Anyway, we accept OEM and ODM service!
Q5: What is the Warranty for our android smart tv box?
A5: All products have 12 months warranty. If there is no man-made problem, we will replace or repair for you freely. we own the best quality control department and professional sales team, if any problem happen,our team wil do our best to solve for customers.
Q6: Can you provide EU or US, UK, AU or others standard plug power adapter?
A6: Yes, there is EU, UK, US, AU etc. standards of plugs are available. The adapter we send to you is accordingly to your country standard or your request.
Q7: How long will my order received?
A7: DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination. And it's about 5-8 working days by EMS or TNT. Hongkong Post Air Mail and Singapore Post Air Parcel take 10 to 30 days to ship to worldwide.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
For all orders, we will declare the value per your requirements.Pls kindly advise me the value you want to declare.Thanks.
What could we do for you?
1 100% quality testing for every finished products before delivery;
2 Professional Aging testing room for aging testing time over 10 hours.
3 Professional function testing for every process.
4 Our partnership: Rockchip, Broadcom, Cypres, EMC and etc.
5 One year warranty service for all products from Dongguan Sonicway
6 10,000 square meters factory working area.
7 8 production flow lines with correct operation instruction.
8 Professional testing laboratory
9 Full sets of the certificates and patents, CE, ROHS etc.
10 The annual production capacity more than one million sets
For more details, pls do not hesitate to confirm with us immediately!